Guest Column | September 27, 2013

The Top 4 Things Restaurants Want From POS Solutions

By Walker Thompson, VP Sales and Marketing, WhenToManage Restaurant Solutions

When asked, what are the top capabilities restaurants need and demand from their POS software  — or their “back-office” — it all comes down to one thing:  data.  Be it better, more reliable, more accessible and flexible, or more intelligent, analytical data — knowing and properly utilizing data allows your clients to maximize opportunities and limit threats to your business. While there are certain costs restaurants have limited control over, such as credit card fees and rent, inventory control and workforce management are variables that, if properly managed, can reduce costs. How is this achieved? Yes, you get the point: good data.

Here are four types of data restaurants are asking for and how it is being used:

Real-Time, Mobile Data. Cloud-based inventory management solutions — available on any device and from any location— allow for more accurate tracking of production and recipe preparation, transferring of product from one location to another, 24/7 inventory-specific reports, and tracking of waste.  Your customers can quickly conduct physical inventories that are cross-referenced on the spot with data such as orders served the night before, and/or reservations for the upcoming evening, allowing for up-to-the-minute adjustments in inventory needs.  This real-time, more integrated inventory management process minimizes waste, and thereby improves a restaurant’s bottom-line.

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