The Role Of Receipts At The New POS

As retailers reevaluate every point of interaction with consumers, the role of the fixed-station POS is changing. With any change in POS philosophy comes a ripple effect of operational decisions — from payment acceptance to the issuance of receipts. We talked with Angela Mansfield-Swanson, director of corporate marketing at CognitiveTPG, for insight into the future of the receipt in an omni-channel, increasingly mobile retail environment.