TBI Moves Into New Chicago Headquarters

Master Agent Celebrates Growth with New Chicago Digs

TBI, the largest privately-owned master agent and technology distributor, announces the opening of their new headquarters in Chicago. The nearly 28,000 square-foot, single-floor office space enables TBI’s Chicagoland team to work more collaboratively.

The 230-person master agency relocates its Chicago headquarters to accommodate the more than 20 open positions across the sales, marketing, support, finance, and engineering departments. The new space features a more open floor plan and several unique architectural elements the firm has spent the last six months selecting.

“TBI has experienced incredible success over the last few years, and we need more space to accommodate our growing workforce,” said Geoff Shepstone, President of TBI. “We secured a bigger space and spent the last several months building it out to our specifications. It’s modern and functional where TBI employees can enjoy the most up-to-date amenities and technology in an atmosphere that lends itself to creativity, productivity and fun.”

The office boasts several new features including the Technology Evaluation Center (TEC), a lab showcasing technology solutions, hands-on training, and a place to perform proof-of-concept solution testing. Another highlight of the new office is a fully equipped video studio that enables TBI to professionally produce in-house video content for both vendors and partners. The new studio is staffed by a full-time videographer to spearhead everything from customer testimonials to training videos and handle both pre and post-production. Additional features of the office include floor-to-ceiling windows offering views of the Chicago skyline, vending machines with fresh food options, beverages including cold brew coffee, a game room, and more.

With its legacy ShoreTel voice solution reaching the end of life, TBI selected 8x8 for its UCaaS solution company-wide. 8x8 meets TBI’s, operational requirements including constant communications with our mobile workforce via telephony anywhere in the world. TBI recently deployed softphones throughout the organization with 60 legacy handsets; employees are able to utilize 8x8’s X Series platform to take their office lines with them wherever they go and connect with vendors, partners, and customers via phone, video, and chat, effortlessly.

The new office is located at 8550 W. Bryn Mawr, Suite 900, Chicago, Illinois. The building is minutes from O’Hare International Airport, adjacent to two interstates, and is a short walk from the CTA’s Blue Line.

“TBI is successful because of our people. We need a convenient location for both city and suburban employees, an atmosphere that fosters creativity and teamwork, and an environment that inspires all of us to do our best work. I think we’ve built it. I am certain that the new office space gives all our employees—current and future—an opportunity to prosper,” added Shepstone.

TBI officially moved into their new location on June 21, 2019. A grand opening ceremony will take place on July 17, 2019. In addition to their Chicago headquarters, TBI operates its Omni Call Center in Beaverton, Oregon.

TBI is currently hiring for several positions at their new Chicago headquarters. For more information on a career at TBI visit www.tbicom.com/about/careers-in-technology.

About TBI
TBI is the nation’s leading third-party technology distributor. Since 1991, it has assisted Systems Integrators, VARs, MSPs, IT consultants and more in advising and sourcing the right technology solutions. TBI serves as a partner’s advocate, ensuring the proper provisioning of cloud, Internet, data, mobility, voice, and managed services from best-in-class service providers to achieve clients’ desired business outcomes. Through training and marketing programs focused on the benefits of technology to the business, TBI empowers its partners to be the foremost authority to advise and source all of their clients’ technology needs. With the largest back-office in the industry, TBI partners are fully supported by certified solutions engineers, pre- and post-sales operations, and project managers. For more information visit www.tbicom.com.