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By Brad Fick, Direct Source
Many of today’s consumers want a seamless payment transaction without the friction of human interaction, long checkout lines, or inefficiencies. The COVID-19 pandemic accelerated this preference, as social distancing mandates offered up greater access to self-service solutions, encouraging contact-free and contactless payment methods. Credited as a key driver for digital transformation, the pandemic allowed consumers to try - and become comfortable with – traditional point of sale (POS) systems safely and knowledgeably.
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