Rugged 4-Inch Mobile Label Printers - Comparison Chart

Article by Mike Monocello, editor-in-chief
Testing by Paul Aldridge, sales manager, Paragon Print Systems

  Datamax-O'Neil RL4 Toshiba TEC B-EP4DL-GH40-QM-R Zebra QLn420
Printer Name Datamax-O’Neil
Toshiba TEC
Print Method Direct Thermal Direct Thermal Direct Thermal
Resolution 203 dpi 203 dpi 203 dpi
Maximum Print Speed 4 ips 4 ips 4 ips
Memory 32MB RAM /
64MB Flash
8MB Flash ROM
32MB RAM /
64MB Flash
Drop Specs 6 ft. (1.8m) Mil-STD 810F 5 ft. (1.5m) height to rear and bottom surface each one time, or 4 ft. (1.2m) five times on any angle Multiple drops of 6 ft. (1.8m) onto concrete
IP Rating IP43 IP54 with carrying case IP43, IP54 with soft case
Operating Temperature -4°F (-20°C) to
122°F (50°C)
32°F (0°C) to
122°F (50°C)
-4°F (-20°C) to
122°F (50°C)
Battery 14.8V Lithium-ion,
2200 mAh (33 W-h)
14.8V Lithium-ion,
2600 mAh
5.0 AH Lithium-ion
smart battery
Battery Life Prints more than 320
4” x 6” labels when operating 16 continuous hours
300 cycles from low to maximum 8 to 12 hours depending upon usage and connectivity used
Physical Size / Weight Of Unit 6.5” W x 7.9” H x 3.2” D,
2.16 lbs
5.9” W x 5.7” H x 3” D,
1.9 lbs
6.5” W x 7.35” H x 3.25” D,
2.45 lbs
LCD Interface 128 x 64 pixel LCD 2 lines x 16 characters 240 x 128 pixel LCD
Media Roll Size 2.65” max O.D. /
0.75” I.D. core
2.68” max O.D. /
0.75” I.D. core
2.6” max O.D. /
0.75” or 1.375” I.D. core
Maximum Media Width 4.12” (105 mm) 4” (101 mm) 4.4” (112 mm)
Media Thickness 2 mil to 6.5 mil 0.79 mil to 7.5 mil 7.5 mil
Connectivity Options Serial; RS232 up to 460.8 kbps, USB 2.0, Bluetooth 2.1 Class 2, 802.11 a/b/g IrDA, USB, RS232, Bluetooth, 802.11 b/g Bluetooth, 802.11a/b/g/n, USB, Ethernet via Cradle
Emulation DPL, ZPL II, CPCL, IPL, XML, EPL, Easy Print ZPL (available upon request) Through the intelligence
designed within the printer, virtually any other printer on the market can be emulated
Accessories AC Adapters (U.S., E.U., U.K., Swiss, AU), DC/DC Voltage Converter, Vehicle Charger, Cigarette Lighter Charger, 2 Bay Battery Charging Cradle, Multi Unit Charging Adapter (U.S., E.U., U.K.), Communication Cables, Mounting Bracket, Belt Clip, Belt Loop, Hand Strap, IP54 Environmental Case, RAM Mount, External Media Spacer RAM (third party) forklift mount, 1 slot & 6 slot batter charger, AC Adaptor, Shoulder Strap Cigaretter Lighter Adaptor, Carry Case, Linerless kit, Battery AC Adapter, Smart Battery single charger, Quad battery charger, Charging and Ethernet cradle, Forklift mount accessories - Heavy-duty mount with fanfold tray, Cradle for easy attach/detach, DC converters for powering and charging from forklift batteries, shoulder strap, hand strap, soft case, hard case for heavy abrasive environments
Warranty 2 years 1 year 1 year ††
MSRP $1,395 $1,455 $1,195
Datasheet Download Download Download
Extended Online Review Click Here For The Extended Review Click Here For The Extended Review Click Here For The Extended Review

1 year return to depot (all parts & labor). Toshiba also offer extended service outside the one year such as extended depot or on-site services.

†† 1 year; other service offerings: A ZebraCare Depot service agreement covers all the labor and parts (excluding batteries and accessories) required to keep printers operating. Comprehensive coverage includes unlimited printhead replacement; normal wear and tear; and all internal and external components, such as the LCD, media cover, gears, etc. All Zebra equipment returned for service under these agreements will receive a complete preventative maintenance procedure and will be returned at no additional cost.

Standard with Comprehensive Agreement - The Standard agreement covers all labor and parts (excluding accessories and batteries), cleaning and adjustment, preventative maintenance, and three-day turnaround.

Advantage with Comprehensive - ZebraCare Advantage includes all the standard features with the addition of next day turnaround on all corrective maintenance.

Advantage PLUS with Comprehensive - Zebra will maintain a pool of up to 6 percent of printer inventory at our facility for same-day exchange, provide free overnight shipping, and monthly activity reports.

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