In anticipation of his presentation scheduled at Retail Solutions Providers Association (RSPA) RetailNOW on August 3 in Orlando, Michael Gerber, author of best-seller The E-MythRevisited and five other E-Myth books on the topic of small business and entrepreneurship, speaks with Business Solutions magazine president and RSPA Chairman Jim Roddy in this exclusive interview.
In this podcast, Gerber discusses how principles from The E-Myth Revisited apply to retail IT VARs, such as “Luck and speed and brilliant technology have never been enough, because somebody is always luckier, faster, and technologically brighter,” and “Unless your customer gets everything he wants every single time, he’ll go someplace else to get it.”
Gerber also challenges you to consider the team you are building at your organization, defining “great people” as open, enthusiastic, passionate about learning, and “capable of being inspired.” As a business owner, it’s your job to inspire, as well as to teach and mentor. Gerber comments, “Great people are made at great companies.”
RetailNOW 2015 will be held August 2-5, 2015, at the Gaylord Palms Resort and Convention Center in Orlando, FL. For more information on the RSPA, go to www.BSMinfo.com/solution/InsideRSPA.