For many of you, ConnectWise has been known as a software company for managed services providers (MSPs). It’s true we got our start providing software solutions for MSPs because we were one. While we’re still dedicated to helping MSPs grow a sustainable business, we know that value-added resellers (VARs) can benefit from our software, too.
Partnerships between POS ISVs and resellers provide mutual benefits: They help ISVs scale the distribution of their software solutions while opening opportunities for VARs to add value for their customers.
SMBs looking to invest in sophisticated unified communications networks typically understand the urgency of maintaining a skilled, consistent, and well-seasoned staff to leverage these networks. The savvy business owner will do whatever is necessary to draw superior talent from a wide pool of knowledgeable workers — and to keep those talented agents long-term — in order to deliver outstanding customer engagement.
As millennials continue to drive the overall percentage in mobile device usage, it has become clearly evident just how important these smart phones have become. More than just phone calls, text messages and social media, users are able to make purchases from their own digital wallets embedded into their phones. One’s mobile wallet electronically manages payments and other activities that would typically be handled by physical plastic cards. A tap or a scan across the retailer’s payment terminal will finalize one’s transaction and it’s as simple as that.
From learning the incident-response life cycle, to developing evidence preservation techniques, the role and expectations of cybersecurity response are rapidly evolving. Learn more from expert Brian W. Horton, leader at Breadcrumb Cybersecurity.
There are many opportunities within the operations of an MSP for your sales professionals to get sidetracked with tasks that inhibit sales activities. In this final installment of their series, Steve Riat and Nathan Austin offer tips to get them back on track.