Newsletter | January 6, 2020

01.06.20 -- MSP Sales: Distractions, Excuses, And The Future

Featured Editorial
MSP Sales: Distractions, Excuses, And The Future
By Steve Riat and Nathan Austin

There are many opportunities within the operations of an MSP for your sales professionals to get sidetracked with tasks that inhibit sales activities. In this final installment of their series, Steve Riat and Nathan Austin offer tips to get them back on track.

Planning Your Business And Personal Legacy
By Chris J. Chirgwin

Chris J. Chirgwin, owner and CEO of IT services provider Lanspeed, discusses the importance of building business and personal legacies and offers up a blueprint to charting your own. 

Effective Cybersecurity Response: Lessons From The Front Line
By Brian W. Horton

From learning the incident-response life cycle, to developing evidence preservation techniques, the role and expectation of cybersecurity response are rapidly evolving. Learn more from expert Brian W. Horton, leader at Breadcrumb Cybersecurity.

Data To Decisions
By Justice Erolin, Hawthorne

Data without context can lack insights as it only states the obvious—what happened, what was measured, what took place.  By 2020, there will be around 44 zettabytes of data—that’s enough data to fill 1.3-trillion iPhones. The larger problem is what to do with the data.

8 Things To Know About Firewall Configuration
Article | APG Cash Drawer, LLC

Cyberattacks often target retailers because retailers process a lot of personal data from payment cards that can be used for identity theft, fraud, and other nefarious purposes. This puts a lot of pressure on retailers to maintain a strong security posture, and a big part of that is to properly configure your firewalls.

5 Reasons Your Non-Techs Need Documentation Too
Article | By Ashley Ogilvie, IT Glue

Guess what? Your non-technical employees love saving time too. The problem of time waste is unfortunately not just limited to solving tickets; it’s everywhere. It’s in marketing, sales, human resources, finance – the list go on. What’s the solution? The same solution you’ve gotten your techs on board with. Documentation. Here’s why.