Newsletter | November 11, 2019

11.11.19 -- MSP Hacking Horror Stories

Featured Editorial
MSP Sales: Distractions, Excuses, And The Future
By Steve Riat and Nathan Austin

There are many opportunities within the operations of an MSP for your sales professionals to get sidetracked with tasks that inhibit sales activities. In this final installment of their series, Steve Riat and Nathan Austin offer tips to get them back on track.

The ROI On Staff Training
By Mark Matthews

Small business owners must continuously invest in their staff if they don’t want to keep losing them. Here, veteran MSP Mark Matthews shares how to avoid making the same staffing and training mistakes he did. 

MSP Hacking Horror Stories
By Shannon Mayer

Shannon Mayer, VP of channel development for The ASCII Group, offers advice from your MSP peers on how to help SMB customers avoid cybersecurity disasters.