News | November 3, 2015

Latest CompTIA IT Industry Business Confidence Index Reflects Gains, Optimism

Source: CompTIA
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Christine Kern

By Christine Kern, contributing writer

All three components of the CompTIA IT Industry Business Confidence Index— executives’ opinions of the U.S. economy, the IT industry and their own company — recorded gains in Q4, with the rating of the overall economy achieving the largest increase. This is according to the results of the latest survey on business confidence among IT industry executives from CompTIA, the IT industry association.

The index increased 2.2 percentage points, reversing two consecutive quarters of decline. The quarterly index now stands at 62.8 on a 100-point scale. Approximately two-thirds (65 percent) of IT companies also are on pace to meet or exceed their revenue targets for 2015, though there are still concerns about customers’ willingness or ability to invest in IT products and services, according to study findings.

“Though down slightly from earlier this year, a healthy percentage of companies expect to meet or exceed revenue goals for 2015, indicating the broad based strength in the IT sector,” said Tim Herbert, senior vice president, research and market intelligence, CompTIA.

Respondents who are in a position to meet or exceed sales goals attributed it to either reaching new customer segments (23 percent) or an uptick in business from existing customers (17 percent), and improvements in internal operations, allowing them to perform more efficiently and more profitably (21 percent).

While optimism and business are experiencing an upward trend, concerns do remain, including worries about customers’ willingness or ability to invest in IT products and services. Herbert noted that “Six in 10 firms report seeing some degree of customers’ postponing certain purchases. About one in three companies say their clients have substituted for less expensive or opted for smaller IT purchases.” 

The report is free to CompTIA registered users; click here.