5 Keys To Retaining Top Technicians

By Jonathan James, IT Glue

The unemployment rate for IT talent is 1.3%, according to CompTIA research. Let that soak into your prefrontal cortex for a minute.

A statistic like that means that finding outstanding employees can be a time-consuming and expensive nightmare, so when you finally come across someone who can do the job well, you’ll want to keep them for as long as possible. Doing so isn’t always straightforward, and often means that you have to play the part of an HR manager to determine what a specific person needs to want to stick around.

Support Career Goals

Some people are perfectly happy working the same job until retirement—others have greater aspirations. Knowing this is important for determining where someone fits best in your company, and influences your hiring strategy. This can easily be found out during an interview, but let’s face it, not everyone is being genuine in an interview setting. Sometimes this information needs to be brought out after someone has settled in a little bit.