News | September 20, 2017

iPayment Doubles Down On Partnerships

Adds industry talent to expand and grow ISO and agent relationships

iPayment, Inc., a trusted provider of payment and processing solutions for small and medium-sized businesses (SMBs), announced that it has hired several key industry veterans to drive the accelerated expansion of its ISO and agent partnerships. iPayment’s foundation is as a partner focused organization, working with over 750 ISO and agent partners over the past 20 years.

“ISO and agent partnerships are core to the fabric of our organization,” said O.B. Rawls IV, CEO and President, iPayment, Inc. “Our operational processes, support infrastructures and technology platforms are all built to support our partners. We are very confident that with our expanded talent pool, a keen focus on delivering an incredible experience for both partners and merchant customers, and a wide array of new payment and business management solutions and value added services, we will exceed our annual growth targets this year and beyond.”

In March of this year, iPayment hired industry veteran, Denise Tahali as SVP, ISO and Agent Sales to revitalize the business development efforts around key ISO and agent partnerships. Since her hiring Denise has re-structured a few organizational areas and hired several key leaders to help fuel accelerated growth.

  • Steve Koller joined the Company as VP, ISO Sales. Steve brings more than 25 years of payments leadership in sales, marketing, product and operations. In his new role, he is responsible for the day-to-day leadership of iPayment’s business development team, which is chartered with cultivating and signing new ISO and large Agent partners nationwide.
  • Shawn Lally, who joined iPayment in May of this year, was promoted to VP, Agent Sales. In this newly created role, he will leverage his deep sales and leadership background along with more than 13 years of payments experience to attract, sign and retain experienced and new agents in the payments space.
  • Ashton Eller is an accomplished professional with over 11 years of experience in customer relations, sales, sales support and operations. She recently joined the iPayment team as Director, Strategic Accounts and is responsible for cultivating new and existing partnerships.
  • Most recently, Kathleen Houseman joined iPayment as VP, Strategic Account Management. She has more than 25 years of demonstrated success in strategic account management, business-to-business sales, marketing and public relations and will lead the management and cultivation of all strategic ISO and agent partnerships.

“Over the past year, iPayment has made significant investments in partner support, operational efficiencies, and new products and technology tools, but when I joined iPayment earlier this year, it was evident to me that we needed to expand our existing team to achieve and exceed our annual goals,” said Denise Tahali, SVP, ISO and Agent Sales. “I am thrilled that we were able to attract some of the industry’s best and brightest to complement our existing resources. I feel that we now have the best team in the business and I am excited about what the future holds.”

For those looking to meet some of the new iPayment team members, the Company is a Silver Sponsor of the Western States Acquirers Association annual conference, which will be held next week, September 27th and 28th in Rancho Mirage, CA.

About iPayment

iPayment is a trusted provider of payment processing solutions in the U.S. With over 18 years of experience and more than 137,000 SMB customers, the company is consistently recognized for its depth of payments experience, breadth of product offerings, and commitment to transparency and SMB support. From new product innovation to customer service satisfaction, iPayment is an organization focused on small business enablement and delivering relevant and impactful services and solutions that help partners and SMB customers grow their individual businesses. For more information, visit http://www.ipaymentinc.com.

Source: iPayment, Inc.