Newsletter | June 11, 2019

06.11.19 -- How To Manage Millennials In The IT Workforce

Featured Editorial
4-Step Guide To Preparing For (And Successfully Completing!) IT Audits
Guest Column | By Jonathan Eropkin, 2nd Watch

Achieving audit compliance within your IT ecosystem can be an iterative process, and it doesn’t have to be compressed into the five days before the audit is due. Following is a four-step process I use to guide clients through the process of preparing for and successfully completing IT audits.

How To Manage Millennials In The IT Workforce
Guest Column | By Eric Kiehn, C&W Technologies & member of The ASCII Group since 2000

Millennials don’t have a work ethic, care only about themselves, and — if you’re lucky — they show up for work. As a tail end baby boomer, I subscribed to some of this thinking but would like to propose something that may not be as obvious: maybe we are the problem.

Channel Insights
How To Properly Secure DECT Devices
White Paper | Sennheiser

This paper addresses the security of Sennheiser DECT Contact Center and Office (CC&O) headsets. It describes the DECT security chain comprising “Pairing,” “Per Call Authentication,” and “Encryption,” which are all part of the standard DECT protocol.

What Is PCI Compliance And How Does It Affect My Business?
Article | EVO Payments

The five credit card companies that comprise the PCI Council believe sellers and organizations that accept credit cards are responsible for the security of those transactions. This is why it is crucial preventive measures are set in place to stop the theft of cardholder data. PCI compliance is crucial for a number of reasons.

How To Build A Microsoft Teams Chatbot
E-Book | SherWeb

If you want to enhance the current Microsoft Teams experience for you and the customers, building bots within the Microsoft Framework should be the next thing on your to-do list. Here's a step-by-step guide for building your bot.

Protecting Manufacturer Brand Identity Through Channel Partners
Article | By John Meilahn, APG Cash Drawer, LLC

APG Cash Drawer, like many other manufacturers, relies on the indirect sales channel to get our products and solutions into the hands of our end-user customers. This involves working with distributors, POS resellers, OEMs, and software developers to ensure our products and services deliver maximum value.

TSP Sales Growth Starts With Ownership
Guest Column | By Michael Cummings, Taylor Business Group

Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients, and sales to existing clients were uneven. In two to three years, he has doubled the size of his MSP, attracting one net new MRR client a month and growing his sales to existing clients by three to four times. What changed? Douglass did.

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Channel Voice, The Channel Executive Podcast

Catch up on an archive of conversations with channel luminaries including Paul Dippell, Robin Robins, Carrie Simpson, Bradley Gross, Tim Conkle, Jay McBain, Arlin Sorensen, and many, many more.

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