Case Study

EHR Use Saves $2.5M Annually Through Improved Efficiency, Patient Outcomes, And MU Achievements At Spectrum Health

Healthcare providers are adopting integrated enterprise applications to increase efficiency in care delivery, give clinicians access to a patient’s full health record, improve outcomes and reduce costs.  Spectrum Health System is a good example. The leading West Michigan healthcare organization now provides a patient’s complete electronic legal health record within 3 days of discharge and has reduced labor costs by over $2.5M annually. Plus, Spectrum’s ROI has been documented to be less than 1 year, and its 5-year ROI is estimated at over 860%.

Spectrum Health is a not-for-profit health system in West Michigan offering a full continuum of care through the Spectrum Health Hospital Group, which is comprised of nine hospitals, including Helen DeVos Children’s Hospital, a state of the art children’s hospital that opened in January 2011, and 190 service sites; the Spectrum Health Medical Group and West Michigan Heart, physician groups totaling more than 600 providers; and Priority Health, a health plan with 625,000 members.

Spectrum Health is West Michigan’s largest employer with more than 18,000 employees. In 2011 and 2010, Spectrum Health was named a Top 10 Health System by Thomson Reuters. The healthcare system’s vision is to become the national leader for health by 2020. To achieve that goal, Spectrum Health adopted five core values: excellence, integrity, compassion, teamwork and respect. Those values are reflected in every aspect of the business, including information technology.