Newsletter | September 15, 2020

09.15.20 -- Does Your Vendor Deliver Partner Value? 7 Ways To Check

Channel Insights
Lockdown Lessons — Why Hackers Hack: The Profile

From white hat to black hat, hackers range from ethical to extremely destructive. While white hat hackers test and assess systems, black hat hackers pose a huge threat to your business. Building hacker profiles to understand their motivation helps us identify who they target, their skill level, and the type of defenses you need to combat them.

The Value-Added Potential Of Physical Infrastructure

You’re a data center deployment expert — but are the physical infrastructures you’re putting in place working with you or against you?

Hackers Set Their Sights On (Small) Businesses

The Verizon Data Breach Investigations Report indicates that more than 70 percent of cyberattacks target small businesses. Hackers are also targeting MSPs more frequently because it gives them access to even more systems with the potential to collect bigger payouts.

Does Your Vendor Deliver Partner Value? 7 Ways To Check

POS resellers are essential to a vendor’s strategy to target its products to the right market. Without the benefit of channel partnerships, vendors would be hard-pressed to gain brand mindshare.

8 Cybersecurity Tips For Working Remotely

As the COVID-19 (coronavirus) pandemic continues to interrupt everyday life, millions of employees have had to start working outside the office. For many, that’s a new concept, and they may not be as cautious as they are in the office in securing their equipment and data.

How MSPs Benefit From Effective Public Speaking

Public speaking can be a very effective tool without being a chore or nightmare-type task. Leveraging this tool doesn’t mean you must immediately jump into the deep end of a packed auditorium, but with proper preparation and a targeted audience, an impassioned presentation can bolster your reputation and grow your business organically by word of mouth.

Leadership Lessons
How MDM And Remote Access Can Revolutionize Remote Management And Customer Service Strategies

The recent and rapid emergence of COVID-19 has seen many changes across all aspects of both society and business, with people staying home and only leaving the house for groceries and medical assistance, food businesses switching to contactless curbside pickup and delivery, and nonessential businesses shifting their entire workforce to remote work in less than a week.

Measuring Customer Satisfaction Using IT Documentation Software

Knowledge, as the saying goes, is power. As an IT professional, it’s absolutely critical, as your organization relies on you to have visibility across systems, flag and resolve issues early, and discover new ways to be smarter with technology use. That’s where IT documentation software comes into play.