News | July 1, 2008

Communicado Partners With PHONE+ Magazine To Host Free Webinar Aimed At Resellers Offering Unified Communications Solutions

SANTA ANA, Calif.--(BUSINESS WIRE)--Communicado, the provider of the leading management as a service platform for converged and unified communications resellers, and PHONE+ Magazine will be hosting a free webinar targeted to unified communications (UC) resellers to help them get the most from UC for their IP telephony customers. The event will take place on July 10th at 2 p.m. ET and feature Forrester Research Principal Analyst Elizabeth Herrell, Kerry Shih, Communicado's Chief Strategist and Founder, and Khali Henderson, Group Editor, at PHONE+. "Business interest in unified communications was amplified by Microsoft's Fall 2007 announcement of deep integration of UC capabilities into its Microsoft Office suite, supporting real-time collaboration," said Communicado's Shih. "While sales and operations professionals might believe that UC is only an MS Office upgrade away, IT managers know implementing UC has higher complexity and risk. This disconnect presents value-added resellers who are well versed in IP telephony with a huge opportunity. Beyond helping their IT customers with their UC rollout, they can provide guidance on the tools the customer would need to manage it themselves or manage it for the customer as a service."

According to PHONE+ Group Editor Henderson, "With thought leadership from Communicado and Forrester Research, PHONE+ is helping to advance VARs' knowledge of unified communications through educational forums like the Webinar we are hosting on July 10th."

This webinar will identify how reseller organizations can help customers successfully implement UC solutions based on the best practices of early adopters for this technology. VARs will learn:

  • The size of the growing demand for unified communications
  • What they need to know before they begin
  • IP telephony's role in cross-vendor implementations of UC
  • How to manage end-user expectations for a measured roll out
  • Early examples of successful Microsoft UC implementations
  • Best practices for managing UC post deployment

For more information, or to register online for this webinar, go to /id/260. (Due to its length, this URL may need to be copied/pasted into your Internet browser's address field. Remove the extra space if one exists.)

About Communicado

Communicado (formerly known as SyncVoice Communications) is the leading provider of solutions for managing converged voice/data communications networks that carry real-time person-to-person business communications. Communicado's field-tested solutions are used by more than 400 advanced technology adopters including Allergan, St. Joseph Health System, Tenet Healthcare and the Discovery Channel, to reduce business risk and lower operating costs, combining technical tools with business analytics. Communicado is headquartered in Santa Ana, California, USA, and has sales offices throughout North America. For more information, visit

Copyright 2008 Business Wire All Rights Reserved