Newsletter | May 13, 2019

05.13.19 -- 3 Paths To VoIP For MSPs


SATO's new PW2NX is the next generation of intelligent portable thermal label printers for inventory management, date coding, and product relabeling. With durable construction, 8.2-foot drop specification, colorized display, Bluetooth connectivity, and 8-hour extended battery life between charges, the PW2NX will exceed your expectations of mobility printing.

Executive Perspectives
3 Paths To VoIP For MSPs
By John Watkins

Our company started offering VoIP initially as an add-on service to our current clients, but quickly discovered there was more to it than simply setting up the client’s account and plugging in the phones. We found there are three routes an MSP can go when offering VoIP solutions to their clients — internally hosted, service hosted, and a hybrid of the two.

Why Do Channel Vendors Get Up Your Nose?
By Marcus Cauchi

The market is changing. Margins are averaging 17 percent for you. The emergence of the shadow channel is making your world even more competitive, and there is a massive trend toward consolidation. Aren’t you sick and tired of being treated like the ginger stepchild of the direct sales force?


Differentiate your software with secure, integrated payments from an industry leader with a team of payment experts ready to help you through each step of the process. First American’s integration solutions provide multiple payment acceptance options backed by 24/7 U.S.-based customer service. Learn more.

By The Numbers
Stats Support IT Channel Security Sales

Insight from security research specialists at Osterman helps IT services providers focus on lucrative managed security sales opportunities. Over the next two years, the firm reports that organizations of all sizes will spend considerably more time on both the detection and understanding of incident log data, as well as time spent on taking action and remediating events

Latest Episode: Erick Simpson

Topics Discussed: The easy math MSP leaders refuse to do; why cyber security is bigger than managed services and how to get in on the action; how to let the math tell you when it’s right to hire your next sales person, engineer, or admin; how many independent consultants can the channel handle; what makes them all work together in unison; and much more.