Newsletter | January 14, 2020

01.14.20 -- 2020 Predictions: What's Next For The Enterprise Technology Channel

Featured Editorial
How To Manage Subcontracted Workers
  Guest Column | By Rayanne Buchianico, ABC Solutions, LLC

Many MSPs are using subcontractors or outsourcing IT services. Over the next few articles, we will discuss various topics like securing your company and client data, managing the service desk, and today’s topic of annual reporting.

Channel Insights
Why A Headset Is No Longer Just A Headset
Q&A | A conversation with Jesper Kock, Sennheiser

Today, simple headsets are bundled as free accessories to any mobile phone, giving them a perception of “nice to have” gimmicks in the consumer market. But in some areas, such as professional office environments, headsets are so much more than mere accessories, having evolved into complex pieces of IT equipment that can transform the business of communication.

Why Thinking Through Solution Design Matters
Guest Column | By Peter Nebel, AllCloud

Salesforce is a highly customizable platform. It’s one of the things that makes Salesforce such a popular CRM solution for organizations of all kinds. But it’s also one of the things that can create pitfalls for organizations that don’t approach it properly.

Impact Of Cabinet Color On Data Center Lighting
White Paper | Panduit

To determine the impact of cabinet color choice on lighting effectiveness and the potential cost-savings, the Panduit Corporate Research & Development team conducted a series of computer simulations.

XEROX/HP: There's a Lesson Here; Let's thank Carl
Guest Column | By Ray Stasieczko, TEASRA

So, it’s been a busy week in the print equipment and its services industry. I say, hang on because the speed of its disruption is going to increase. Thanks, Carl Icahn, for hopefully wakening the industry’s leaders to disrupt themselves.

How To Generate Profit With AI And Machine Learning In Cybersecurity
  E-Book | Webroot

Cybercrime has evolved beyond benign teenage mischief and is now linked to organized crime, human trafficking, terrorist cells, and nation-states. Fortunately, there are resources for tackling this constantly evolving cyberwar.

Skills For Successfully Implementing Smart Cities Solutions
Article | CompTIA

CompTIA's Smart Cities Advisory Council has identified these four critical skills needed for successfully implementing smart cities solutions. Check out this infographic to discover these critical skills along with other hard skills, soft skills, and management skills.

TSP Sales Growth Starts With Ownership
Guest Column | By Michael Cummings, Taylor Business Group

Douglass Miller is the CEO of Straightedge Technologies. Like many MSPs, he was frustrated with his sales results. He had very few net new clients, and sales to existing clients were uneven. In two to three years, he has doubled the size of his MSP, attracting one net new MRR client a month and growing his sales to existing clients by 3x to 4x. What changed? Douglass did.


ASCII IT Success Summits are business building events where managed services providers (MSPs) come together to learn best practices, network, find new revenue streams, and stay current with industry trends. Content features a variety of speakers who have demonstrated an enormous amount of success in selling managed services to key markets, plus a special security keynote by Frank Abagnale of Catch Me If You Can. Use code VIPGuest to access this event at no cost.

Leadership Lessons
2020 Predictions: What's Next For The Enterprise Technology Channel
By Wayne Monk, ASG Technologies Group

2019 marks another year of accelerated change in business, technology, and regulation. Consequently, market needs are evolving, posing an opportunity for channel partners who have an eye toward innovation. By identifying the latest and greatest technologies—and putting them in the context of emerging trends—channel partners can incorporate new services into their portfolio and position themselves for success in 2020.

Starlight Open-XDR Security Platform
Stellar Cyber
Flip-Top Cash Drawer
APG Cash Drawer, LLC