1600+ managed services providers (MSPs) around the world were surveyed to learn about their day-to-day lives, businesses, and IT channel predictions. The result: a wealth of statistics covering everything from the technology MSPs are using and business challenges they’re facing, to where they get their news and how many industry events they attend annually. Read the report to learn all about today’s MSPs.
MSP leaders often spent a good part of their careers working as VARs and in the systems integration business, where revenue often comes in large but sporadic doses. Transitioning to a recurring-revenue MSP model can be tough for these people since monthly services income can feel more like a trickle than a fire hose — and it can create pretty painful cash-flow challenges.
Moving from break-fix to managed services can seem overwhelming at first. However, once you dig in, you’ll find the work is well worth it. Managed services providers (MSPs) build steadier recurring revenue from clients than their break-fix counterparts.
Small to mid-size businesses (SMBs) want to use technology to enhance their business but they lack the expertise to identify, implement and manage it. Managed service providers (MSPs) are capitalizing on the growing need to deliver IT services to SMBs. However, MSPs are constrained by time and staff to maintain growing customer IT needs, while also maintaining and/or expanding their profitability.