We all know how volatile the world of POS and payment processing can be. For some, change is overwhelming and it becomes a threat. For others, change is an opportunity. A few years ago, Jared Isaacman and the people at Harbortouch saw an opportunity in change and created an industry-shaking model. Whether you love it or hate it, Harbortouch’s model seems to be working for its partners.  Continue Reading..

By being aware of these common mistakes, you can take the necessary actions to ensure your first IoT steps have the outcomes you desire.  Continue Reading..

Last night, I had my first, real-life experience with EMV. If this is representative of what the U.S. transition to EMV will be like, it’s going to be a long, unpleasant process.  Continue Reading..

Various studies and reports show the same thing. The majority of merchants in the U.S. were not EMV-compliant by Oct.1. Many software vendors are still waiting for clear migration paths. Many VARs and merchants aren’t worried. Big mistake.  Continue Reading..

When asked about common mistakes break-fix VARs make when they transition to services, the biggest I can think of is going in half-hearted. What I’m referring to is not making the changes to your business that are necessary to do the model well. One area where some VAR-turned-MSPs lag is with the adoption and use of automation tools like a PSA and RMM.  Continue Reading..

When it comes to real marketing, many solutions providers fall short. This is typically because they either don’t believe in the power of marketing or don’t have the time and money to invest. In both cases, a big mistake is being made. Marketing, when done correctly, can have a significant effect on sales, producing an ROI that exponentially exceeds the initial investment.  Continue Reading..

When BlueStar and ScanSource, the two most powerful distributors in the point of sale and data collection space, commit significant resources to an initiative, everyone in the channel better pay attention or risk falling behind.  Continue Reading..

Unless you’re a lifestyle VAR happy to chug along with a modest business, you’ve probably at one time or another thought about raising capital to help your business reach the next level. Business Solutions recently held a Webinar on the topic of raising capital. While the guests were ISVs, the information they gave applies to any company looking for investors.  Continue Reading..

This morning I received an email from BridgePay Network Solutions in regard to the Visa Payment Technology Provider Forum held last week at Visa Headquarters in San Francisco. The email includes some interesting stats and information that was shared at the Forum concerning the upcoming Oct. EMV liability shift. If you do any work in the retail and restaurant verticals, this information is very relevant.  Continue Reading..

We interrupt our regularly scheduled Business Solutions channel content for this message: Resellers in the point of sale and data collection channel need to embrace managed services soon or their business will suffer, maybe even die in the next decade.  Continue Reading..