A lot of MSPs I talk to prefer to steer clear from selling VoIP — either because they tried it in the past and couldn’t make any margins or because they know somebody who did. Keep in mind that this industry has evolved significantly over the past four years and there are a few compelling reasons you should take a second look.  Continue Reading..

Yesterday I participated in a couple hours of planning for our upcoming (May 12-13) Retail IT VAR of the Future event in Las Vegas. Even though the event is just two days away from the office in an easy-to-reach city and economically priced, we recognized early on that we’d have to offer something special to get people to take time away from their businesses and attend. Therefore, when we set out to create this event, we weren’t...  Continue Reading..

On Thursday, Target announced that it has agreed to pay $10 million dollars in settlement of a class-action lawsuit that came about after its 2013 breach. Individual victims could get up to $10,000 each. I’m not sure what this will do to Target’s bottom line, but I do know that most small retailers couldn't afford such a blow.  Continue Reading..

In my time with Business Solutions, I don’t think I've come across such an interesting topic as EMV. The card brands and vendors in the payments world will tell you how important EMV is, while VARs and ISVs scratch their heads over the lack of direction or clarity around the initiative. Many vendors claim to have easy and affordable solutions to become EMV certified, while a large number of VARs and ISVs still claim to be in the...  Continue Reading..

Today we held a preview Webinar for our upcoming Retail IT VAR of the Future event (May 12-13 in Las Vegas). During the presentation, we outlined the education that was planned for the two-day event. In addition, we had one of our conference speakers, Randy Roe, founder and president of Retail Technology Services, on the Webinar to share some specifics about his company’s success selling customer experience solutions to retailers.  Continue Reading..

According to the latest research from SMB Group, as SMB requirements for fast, easy access to new social and mobile analytics solutions, more compute power and storage, and other services have increased, cloud adoption has boomed. The firm reported that 92 percent of SMBs are now using at least one cloud business solution and 87% are using at least one cloud infrastructure solution.  Continue Reading..