The Business Solutions Network

2015 may very well go down in history as the “year of disruption” in IT – and consequently in the channel. Everyone is talking about changes that are happening right now (e.g. cloud and mobility) and bigger changes to come.

While it requires a different mindset for retail VARs who aren’t used to selling annuity services, remote monitoring and management (RMM) is a service that retail customers need.

This ISV’s market expertise led to a new cloud-based system that incorporates CRM, marketing, and POS (point of sale) functionality that drives up its customers’ revenue while driving down PCI (payment card industry)-related compliance costs.

Homing in on developing its employees, business processes, and business tools is the secret to this MSP’s consistent double-digit revenue growth.

Remaining focused on its core markets, developing its workforce, and finding new services opportunities keep this Midwest integrator on the path to year-over-year double-digit growth.

A lot of MSPs I talk to prefer to steer clear from selling VoIP — either because they tried it in the past and couldn’t make any margins or because they know somebody who did. Keep in mind that this industry has evolved significantly over the past four years and there are a few compelling reasons you should take a second look.

A former staple of AIDC (automatic identification and data collection) sales revenue, the warehouse and distribution center (DC) market is worth taking a second look at.

Discussing BDR (backup and disaster recovery) may not be easy, but as this MSP’s experience confirms, there’s too much at stake to avoid it.