FEATURE ARTICLES

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EDITOR'S DESK

  • Inside The ConnectWise/HTG Acquisition
    Inside The ConnectWise/HTG Acquisition

    The pundits and prognosticators, myself included, have been predicting robust channel M&A activity in 2018. That activity got off to an exciting and immediate start with acquisition of HTG Peer Groups by ConnectWise, announced Jan. 5.

GUEST CONTRIBUTORS

  • The Internet Of Things Is Not The Next Big Thing, It’s THE Thing
    The Internet Of Things Is Not The Next Big Thing, It’s THE Thing

    Seven reasons resellers and MSPs should consider adding IoT solutions to their portfolio.

  • 5 Essential Steps To Adding New MSP Services
    5 Essential Steps To Adding New MSP Services

    In today’s fast-paced market, MSPs need to anticipate customer demands and stay ahead of, or at least in line with, new technology and trends. One way to ensure this happens is by adding new managed services and keeping existing ones, such as managed security, current. Yet with so many new technologies and business services to choose from, the challenge is less about whether to add new services and more about which services to adopt. If you’re not sure where to start, here are a few pointers to get you going.

  • The Stories You Haven’t Heard: POS Resellers React To ISV Acquisitions
    The Stories You Haven’t Heard: POS Resellers React To ISV Acquisitions

    When acquisitions occur in the point of sale channel, we read the vendor press releases and hear the aspirational statements promising a better tomorrow. But often left without a public voice is the POS reseller who is also significantly impacted by the deal. To remedy that, in November 2017 Vantiv’s PaymentsEdge Advisory Services surveyed resellers who resold or still resell Digital Dining, Dinerware, and PC America – three ISVs who were acquired by Heartland in 2015. We believed their experiences over the past two-plus years would be more insightful than extrapolating possible scenarios for more recent ISV acquisitions.

  • High Impact Communication: A Three Tier Approach

    High Impact communication is essentially a dance that flows between participants. As in most dances, there might be awkward moments, as one develops a sense of their partner’s style, and more elegant graceful moments, when partners are in the flow of the dance. The inherent skills and mindsets of high impact communication are developed over time through intention, practice and embracing a three tier approach. This approach includes essential skills and mindsets to embody BEFORE, DURING and AFTER the communication.

  • When It's Time For A Small VAR To Tap Out

    Forrester analyst Jay McBain's life's work is analyzing the channel. When he recently told Channel Executive magazine that 40 percent of the channel is poised for retirement over the next seven years, it got us thinking about exit strategies (and acquisition targets, but that's a future story). Liz Harr, the subject of this Q&A on, Business Sustainability Planning, orchestrated an exit strategy of her own. Today, Harr is a partner at professional services marketing firm Hinge and a frequent contributor to VARinsights.com, but not long ago she was a reseller of Microsoft CRM and ERP software. Here, Harr shares some wisdom on knowing when it's time to exit, optimizing the valuation of your company, and minimizing collateral damage in the process.

More From Guest Contributors

VAR WHITE PAPERS

  • The Future Of Integration Is In The Cloud

    Integrated point of sale (POS) solutions have become part of the retail mainstream, and this has led more merchants to look for cloud-based tools to help improve their business management capabilities. For POS software developers, the cloud makes it easier to offer enterprise-grade solutions to small and medium-sized businesses (SMBs). For merchants, the cloud offers an affordable alternative to costly and complex software deployments.

  • Quarterly Threat Trends: A Look Into The Future

    Who wouldn’t want the ability to see what will happen in the future? Nowhere is this yearning greater than in the world of cybersecurity, where even a small glimpse of future threats could prevent a disastrous and costly breach. The security industry is looking to move beyond reactive mode and be proactive, automating the response to threats and preventing attacks before they happen.

  • State Of North America Managed Services

    A high-level look at the state of managed services in North America.

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FEATURED SUPPLIERS

  • Vantiv Integrated Payments
    Vantiv Integrated Payments

    Vantiv Integrated Payments provides integrated payment processing solutions that help businesses prosper. Known for secure and reliable processing, Mercury’s solutions are built into the POS, helping merchants reduce errors in data entry, manage cash flow, and minimize risk.

  • APG Cash Drawer, LLC
    APG Cash Drawer, LLC

    For more than 30 years, APG Cash Drawer has been designing and delivering cash drawers with a variety of size, color, interface, and integration options. An APG cash drawer will provide years of smooth, trouble free service with virtually no downtime, no service required, and no headaches. Our cash drawers are so well constructed and so reliable that our customers install them and forget them - even in the most demanding environments.

  • VIPRE Security
    VIPRE Security

    VIPRE is the highest-rated, award-winning internet security product for channel partners and businesses worldwide. It consistently earns 100% block rates and zero false positives from AV-Comparatives, the world’s most widely-trusted independent antivirus testing authority.

  • ConnectWise
    ConnectWise
    ConnectWise is the leading business management solution designed exclusively for technology organizations, such as IT solution providers, MSPs, software companies, hardware/software resellers, and System Integrators.  

     

  • Harbortouch
    Harbortouch

    Harbortouch is a leading national provider of touch-screen point of sale (POS) systems and payment processing services. As pioneers of the “as a service” model, Harbortouch offers an unprecedented “free” POS program that allows the company’s sales partners to offer a full-featured POS system with no up-front costs.

  • Bematech
    Bematech

    Bematech has over three decades of expertise in the United States with a wide distribution network that covers over 500,000 points of sale in 37 countries. The company operates four R&D excellence centers, with over 1,200 professionals in Brazil, China, Taiwan, United States, and Argentina. Comprehensive customer service and technical support based in the United States. Bematech prides itself on being a knowledge based leader in the industry offering complete and customizable POS bundles including All-in-Ones, kitchen display systems, cash drawers, scanners, printers, touch monitors, customer displays and more.

INDUSTRY PARTNERS AND ASSOCIATIONS

ASCII CompTIA HTG Peer Groups Small Biz Thoughts
SMB TechFest 2112 Group RSPA Money 20/20
Shoptalk ASP Drone Dealer Expo Michael E Gerber Companies

 

@VARINSIGHTS

INDUSTRY INSIGHTS

  • Office 365 Users: The Ultimate Danger To Your Company’s Security
    Office 365 Users: The Ultimate Danger To Your Company’s Security

    Office 365 protection features are optional add-ons starting at $3 per user/month. Most SMBs cannot afford the high costs for these features. With a single data protection solution that can back up computers, mobile devices, databases, emails and applications, including Office 365, a company can achieve a higher return on investment (ROI).

  • Microsoft 365: Put An End To The Struggle Of Managing Multiple Solutions
    Microsoft 365: Put An End To The Struggle Of Managing Multiple Solutions

    Do you want to know more about Microsoft 365, Microsoft’s latest product bundle? Watch this on-demand webinar and hear from the Microsoft expert behind this new project. Get ready to help your clients integrate Microsoft 365 into their business!

  • 15 Tricks To Succeed In Managing Multiple Office 365 Tenants
    15 Tricks To Succeed In Managing Multiple Office 365 Tenants

    A recent survey revealed that it takes a minimum of 13 hours per month to administer an Office 365 tenant with 1 to 50 accounts. If you are a service provider managing more seats than that, the time you spend doing these tasks can quickly get out of hand. Luckily, with a reliable set of procedures, you can make these tasks very easy. To help you out, we have gathered 15 tricks from successful partners who have collectively managed thousands of Office 365 tenants, without any stress.

  • Six POS Industry Trends To Watch In 2018
    Six POS Industry Trends To Watch In 2018

    With a new year getting under way, it’s a good time to consider the major trends affecting our industry. 2018 promises to be another action-packed year, especially in the retail space, where much disruption is taking place thanks to the adoption of new technologies and the ongoing battle between online and brick-and-mortar players. Here are the major trends to watch in 2018:

  • MSP Guide: Why You Need Layered Security
    MSP Guide: Why You Need Layered Security

    Cyberattacks have impacted leading retailers, financial institutions, healthcare providers, and even elections. While awareness of cyber threats may be at an all- time high, cyberattacks are still happening, and they’re extremely expensive, both in terms of money and a company’s reputation.

  • MSP Guide: Selling Layered Security
    MSP Guide: Selling Layered Security

    Not only do your clients expect a certain level of quality in the services they receive; they also place a great deal of importance on the individual working relationship. Clients want to know they’re being taken seriously as people, and are being served by MSPs who understand their needs on a personal level.

More Industry Insights

FEATURED PRODUCTS

  • Summit X450-G2 Series
    Summit X450-G2 Series

    Scalable advanced aggregation switch with ExtremeXOS® modular operating system.

  • SB9095 Quad-Core All-in-One Point-of-Sale Terminal
    SB9095 Quad-Core All-in-One Point-of-Sale Terminal

    The Bematech SB9095 AIO terminal packs great features, versatility and value into a sleek and neat design.  It enhances the atmosphere of any business while providing excellent performance and reliability.  With unique and easy detach design, the SB9095 minimizes use of screws and internal cable connections.  The unit has options for integrated magnetic stripe reader, fingerprint reader, RFID/NFC reader and VFD/LCD customer display.

  • 3805i/e Indoor Access Point
    3805i/e Indoor Access Point

    Enterprise-Grade Performance and Security Without the Premium Cost.

  • ExtremeWireless™ 3935i/e Indoor Access Point
    ExtremeWireless™ 3935i/e Indoor Access Point

    Enterprise-Grade, Ultra-High Performance for Demanding High-Density Deployments.

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